Requisition Number: 11652
Reg/Temp: Regular
Employment Type: Full-Time
Shift: Day
Work Schedule: 8-5
Location Name: University of Utah Health Plans
City: Murray
State: UT
Department: UIP CST 01H HEALTH PLANS ADMIN
EEO Statement
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.
Overview:
As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position ensures maximum effectiveness of the Health Plans customer service function by developing and implementing training programs. Researches new training techniques and suggests enhancement to existing customer services training programs.
**University of Utah Health Care is currently accepting resumes for future opportunities in this position**
Responsibilities:
- Guides department(s) in mission, vision, and values.
- Operationalize the department goals in alignment with the Executive Director, and Director's, goals and strategies.
- Financial responsibility for the labor and operations of the area.
- Manages the hiring, orienting, and development of staff.
- Conducts employee evaluations, coaching, and disciplinary processes to align employee performance and behaviors.
- Clarifies and supports organizational policies and procedures.
- Implements and enforces department policies.
- Responsible for the training and education of staff, including annual compliance and licensing, or certification. Integrates research into education programs as appropriate.
- Accountable for the accurate reporting of time and attendance of direct reports.
- Networks and builds relationships with others in similar organizations.
- Coordinates, facilitates, and delivers educational programs and training as assigned.
- Anticipates and articulates emerging organizational needs.
- Provides expert organization development and systems analysis.
- Identifies strategies for organizational improvement, and helps implement.
- Utilizes the education process to identify educational needs, develop training materials and lesson plans, and implement divisional, departmental and institutional staff development, and continuing education programs.
Knowledge / Skills / Abilities:
- Experience conducting adult education and demonstrated teaching, coordination of resources, and communication skills.
- Demonstrated interpersonal skills.
- Expert knowledge of organizational development, change management, leadership, organizational and group dynamics, motivation theory and organization design, strategies, and business planning.
- Excellent management consultation skills and ability to manage client relationships.
- Must possess and demonstrate a high level of computer skills, and be able to teach and support the instruction of the organization???s computer systems according to the assigned area of focus.
- Ability to determine the appropriate staff mixes to support patient and customer needs.
- Knowledge of budgeting practices, reporting analysis and forecasting.
Qualifications:
- Bachelor degree in Health Care Administration, Business Administration, or related area or equivalency.
- Four years of progressive management experience.
Qualifications (Preferred):
mnstr cbuilder
- Master's Degree in Business Administration or Communications.
- Experience working in the health insurance industry
*
Training experience
*
Management experience
Reg/Temp: Regular
Employment Type: Full-Time
Shift: Day
Work Schedule: 8-5
Location Name: University of Utah Health Plans
City: Murray
State: UT
Department: UIP CST 01H HEALTH PLANS ADMIN
EEO Statement
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.
Overview:
As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position ensures maximum effectiveness of the Health Plans customer service function by developing and implementing training programs. Researches new training techniques and suggests enhancement to existing customer services training programs.
**University of Utah Health Care is currently accepting resumes for future opportunities in this position**
Responsibilities:
- Guides department(s) in mission, vision, and values.
- Operationalize the department goals in alignment with the Executive Director, and Director's, goals and strategies.
- Financial responsibility for the labor and operations of the area.
- Manages the hiring, orienting, and development of staff.
- Conducts employee evaluations, coaching, and disciplinary processes to align employee performance and behaviors.
- Clarifies and supports organizational policies and procedures.
- Implements and enforces department policies.
- Responsible for the training and education of staff, including annual compliance and licensing, or certification. Integrates research into education programs as appropriate.
- Accountable for the accurate reporting of time and attendance of direct reports.
- Networks and builds relationships with others in similar organizations.
- Coordinates, facilitates, and delivers educational programs and training as assigned.
- Anticipates and articulates emerging organizational needs.
- Provides expert organization development and systems analysis.
- Identifies strategies for organizational improvement, and helps implement.
- Utilizes the education process to identify educational needs, develop training materials and lesson plans, and implement divisional, departmental and institutional staff development, and continuing education programs.
Knowledge / Skills / Abilities:
- Experience conducting adult education and demonstrated teaching, coordination of resources, and communication skills.
- Demonstrated interpersonal skills.
- Expert knowledge of organizational development, change management, leadership, organizational and group dynamics, motivation theory and organization design, strategies, and business planning.
- Excellent management consultation skills and ability to manage client relationships.
- Must possess and demonstrate a high level of computer skills, and be able to teach and support the instruction of the organization???s computer systems according to the assigned area of focus.
- Ability to determine the appropriate staff mixes to support patient and customer needs.
- Knowledge of budgeting practices, reporting analysis and forecasting.
Qualifications:
- Bachelor degree in Health Care Administration, Business Administration, or related area or equivalency.
- Four years of progressive management experience.
Qualifications (Preferred):
mnstr cbuilder
- Master's Degree in Business Administration or Communications.
- Experience working in the health insurance industry
*
Training experience
*
Management experience