Requisition Number: 12102
Reg/Temp: Regular
Employment Type: Full-Time
Shift: Day
Work Schedule: ..
Location Name: Information Technology Services
City: SALT LAKE CITY
State: UT
Department: UUH ISC 34D ORGANIZATIONAL DEV
EEO Statement
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.
Overview:
As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for managing the Learning Management System. They support the end user by working with individuals and administrators in the field to support training and eLearning requests, troubleshoot problems, make assignments and provide reports. The LMS Analyst will also work with the vendor's technical support team to configure, design and perform analysis of the system.
Responsibilities:
- Runs diagnostics and reports for maintenance to verify compliance.
- Troubleshoots and resolves end user issues
- Researches and recommends hardware, software and connectivity problems, including user access and component configuration.
- Prepares detail flow charts and diagrams outlining systems capabilities and processes.
- Collects information to analyze and evaluate existing or proposed systems.
- Researches and recommends hardware, software and connectivity problems, including user access and component configuration.
- Prepares detail flow charts and diagrams outlining systems capabilities and processes.
- Collects information to analyze and evaluate existing or proposed systems.
- Works with affiliate non-employee groups to ensure they are receiving correct assignments.
Knowledge / Skills / Abilities:
- Experience in communicating with a variety of groups of customers at different organizational levels.
- Experience in managing multiple projects and priorities with excellent time management skills.
- Experience with Microsoft Office programs.
- Proficient in administering learning management systems.
- Proficient in running and analyzing reports.
- Experienced in gathering course requirements and developing LMS functional designs.
- Possess outstanding customer service skills.
- Able to handle detail-oriented work while meeting schedules and deadlines.
Qualifications:
- Bachelor’s degree or equivalent in information technology, computer science, or related area.
- Two plus years of experience analysis/design/project management or programming in learning management system
Qualifications (Preferred):
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Reg/Temp: Regular
Employment Type: Full-Time
Shift: Day
Work Schedule: ..
Location Name: Information Technology Services
City: SALT LAKE CITY
State: UT
Department: UUH ISC 34D ORGANIZATIONAL DEV
EEO Statement
The University of Utah Health Care is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah Health Care is committed to diversity in its workforce. Women and minorities are encouraged to apply.
Overview:
As a patient-focused organization, the University of Utah Health Care exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health Care seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for managing the Learning Management System. They support the end user by working with individuals and administrators in the field to support training and eLearning requests, troubleshoot problems, make assignments and provide reports. The LMS Analyst will also work with the vendor's technical support team to configure, design and perform analysis of the system.
Responsibilities:
- Runs diagnostics and reports for maintenance to verify compliance.
- Troubleshoots and resolves end user issues
- Researches and recommends hardware, software and connectivity problems, including user access and component configuration.
- Prepares detail flow charts and diagrams outlining systems capabilities and processes.
- Collects information to analyze and evaluate existing or proposed systems.
- Researches and recommends hardware, software and connectivity problems, including user access and component configuration.
- Prepares detail flow charts and diagrams outlining systems capabilities and processes.
- Collects information to analyze and evaluate existing or proposed systems.
- Works with affiliate non-employee groups to ensure they are receiving correct assignments.
Knowledge / Skills / Abilities:
- Experience in communicating with a variety of groups of customers at different organizational levels.
- Experience in managing multiple projects and priorities with excellent time management skills.
- Experience with Microsoft Office programs.
- Proficient in administering learning management systems.
- Proficient in running and analyzing reports.
- Experienced in gathering course requirements and developing LMS functional designs.
- Possess outstanding customer service skills.
- Able to handle detail-oriented work while meeting schedules and deadlines.
Qualifications:
- Bachelor’s degree or equivalent in information technology, computer science, or related area.
- Two plus years of experience analysis/design/project management or programming in learning management system
Qualifications (Preferred):
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.